TCS Customer Service Associate Jobs provide a great opportunity for graduates with data entry and customer handling experience to work in a reputable IT services firm. This non-voice role focuses on data processing and customer service for Passport Seva Kendra operations in Bengaluru. Candidates with strong communication skills and accuracy will benefit from this walk-in hiring event. TCS offers a supportive environment with opportunities to learn and grow. Join TCS Customer Service Associate Jobs for a rewarding career start.
Job Details
- Role: Customer Service Associate (Non-Voice)
- Qualification: Any Graduate (BA, BBA, B.Com, B.Sc, BCA, BBM)
- Experience: 2 to 4 Years in Data Processing/Data Entry
- Location: Bengaluru, Karnataka
Company Overview
Tata Consultancy Services (TCS) is a global IT services and consulting leader renowned for delivering innovative solutions. TCS fosters an inclusive culture, emphasizing customer success and operational excellence. With over 3.6 lakh employees globally, TCS provides career growth opportunities across various industries and technologies. The company supports skill development and values customer-centric approaches to service delivery.
Role & Responsibilities
The Customer Service Associate will support data processing and customer service operations. Key responsibilities include:
1) Data Processing and Accuracy
- Perform accurate data entry and document verification.
- Handle KYC verification and customer data management.
2) Customer Interaction and Support
- Provide customer service support through non-voice channels.
- Manage document verification and customer queries efficiently.
3) Compliance and Documentation
- Ensure all mandatory documents are verified and processed correctly.
- Maintain accuracy and adhere to service level agreements.
Eligibility Criteria
- Graduate in any stream including BA, BBA, B.Com, B.Sc, BCA, BBM.
- Minimum 2 years of experience in data processing or data entry.
- Proficient in English and a regional language.
- Strong computer skills and typing accuracy.
- Good communication and interpersonal skills.
- No more than 2 years gap in education or employment.
- Candidates from technical degrees (BE, B.Tech, M.Tech, MCA) are not eligible.
Salary Details
The offered salary is approximately 3.5 Lakhs per annum.
Work Model
This is a full-time, temporary/contractual non-voice position based in Bengaluru.
Application Process
Candidates can attend the walk-in interview with the following documents:
- Updated Resume
- Passport size photograph
- Address proof and ID proof (PAN card mandatory)
- Educational certificates and mark sheets
- Previous and current employment documents
Selection Process
- Walk-in Interview: Based on document verification and interaction.
- Assessment: May include basic aptitude and communication evaluation.
- Final Selection: Based on interview performance and eligibility.
Perks and Benefits
- Opportunity to work with a global IT leader.
- Exposure to government service operations.
- Competitive pay with learning opportunities.
- Professional development in customer service domain.
Apply Now
Prepare for the TCS Customer Service Associate walk-in interview and take a step towards your career growth. Visit the official link for details and attend the interview:
Apply Link – TCS Customer Service Associate Jobs
Tips for Job Seekers
- Prepare for Walk-in Interview: Bring all mandatory documents and dress professionally.
- Enhance Data Entry Skills: Practice typing speed and accuracy.
- Understand Non-Voice Processes: Be familiar with customer service without calls.
- Improve Communication: Be clear and confident in English and regional languages.
- Stay Ready for Documentation Checks: Keep all certificates and proofs handy.
Important Note
Candidates who attended TCS interviews in the last 6 months are not eligible to apply. This is a non-technical role; candidates from technical backgrounds are not eligible.
FAQs – TCS Customer Service Associate Jobs
1) What is the eligibility for TCS Customer Service Associate Jobs?
Graduates (BA, BBA, B.Com, etc.) with 2ā4 years of experience are eligible; technical degree holders are not.
2) What is the salary offered for this role?
The salary is around ā¹3.5 LPA, based on experience and company standards.
3) Where is the walk-in interview being held?
Check Above
4) Is this a voice-based customer service role?
No, it is a non-voice role involving data entry and written communication.
5) Can freshers apply for this position?
No, only candidates with at least 2 years of relevant experience can apply.
Conclusion
TCS Customer Service Associate Jobs offer a promising opportunity for skilled professionals in data processing to join a reputed global IT firm. This non-voice role ensures career stability, exposure to government service operations, and valuable learning experiences. With walk-in interviews, the hiring process is simple and direct. If you meet the criteria, prepare your documents and attend the interview. Step into your next career move with TCS in Bengaluru.