TCS Customer Service Associate Jobs provide a great opportunity for graduates with data entry and customer handling experience to work in a reputable IT services firm. This non-voice role focuses on data processing and customer service for Passport Seva Kendra operations in Bengaluru. Candidates with strong communication skills and accuracy will benefit from this walk-in hiring event. TCS offers a supportive environment with opportunities to learn and grow. Join TCS Customer Service Associate Jobs for a rewarding career start.
Job Details
- Role: Customer Service Associate (Non-Voice)
- Qualification: Any Graduate (BA, BBA, B.Com, B.Sc, BCA, BBM)
- Experience: 2 to 4 Years in Data Processing/Data Entry
- Location: Bengaluru, Karnataka
- Employment Type: Full Time, Temporary/Contractual
- Walk-in Interview Dates: 16 June 2025 to 20 June 2025
- Walk-in Timing: 10 AM to 4 PM
- Venue: Passport Seva Kendra Saiarcade, Devarabisanahalli, Bengaluru
Company Overview
Tata Consultancy Services (TCS) is a global IT services and consulting leader renowned for delivering innovative solutions. TCS fosters an inclusive culture, emphasizing customer success and operational excellence. With over 3.6 lakh employees globally, TCS provides career growth opportunities across various industries and technologies. The company supports skill development and values customer-centric approaches to service delivery.
Role & Responsibilities
The Customer Service Associate will support data processing and customer service operations. Key responsibilities include:
1) Data Processing and Accuracy
- Perform accurate data entry and document verification.
- Handle KYC verification and customer data management.
2) Customer Interaction and Support
- Provide customer service support through non-voice channels.
- Manage document verification and customer queries efficiently.
3) Compliance and Documentation
- Ensure all mandatory documents are verified and processed correctly.
- Maintain accuracy and adhere to service level agreements.
Eligibility Criteria
- Graduate in any stream including BA, BBA, B.Com, B.Sc, BCA, BBM.
- Minimum 2 years of experience in data processing or data entry.
- Proficient in English and a regional language.
- Strong computer skills and typing accuracy.
- Good communication and interpersonal skills.
- No more than 2 years gap in education or employment.
- Candidates from technical degrees (BE, B.Tech, M.Tech, MCA) are not eligible.
Salary Details
The offered salary is approximately 3.25 Lakhs per annum.
Work Model
This is a full-time, temporary/contractual non-voice position based in Bengaluru.
Application Process
Candidates can attend the walk-in interview with the following documents:
- Updated Resume
- Passport size photograph
- Address proof and ID proof (PAN card mandatory)
- Educational certificates and mark sheets
- Previous and current employment documents
Interview Dates: June 16 to June 20, 2025
Interview Timing: 10 AM to 4 PM
Venue: Passport Seva Kendra Saiarcade, Devarabisanahalli, Bengaluru
Selection Process
- Walk-in Interview: Based on document verification and interaction.
- Assessment: May include basic aptitude and communication evaluation.
- Final Selection: Based on interview performance and eligibility.
Perks and Benefits
- Opportunity to work with a global IT leader.
- Exposure to government service operations.
- Competitive pay with learning opportunities.
- Professional development in customer service domain.
Apply Now
Prepare for the TCS Customer Service Associate walk-in interview and take a step towards your career growth. Visit the official link for details and attend the interview:
Apply Link – TCS Customer Service Associate Jobs
Tips for Job Seekers
- Prepare for Walk-in Interview: Bring all mandatory documents and dress professionally.
- Enhance Data Entry Skills: Practice typing speed and accuracy.
- Understand Non-Voice Processes: Be familiar with customer service without calls.
- Improve Communication: Be clear and confident in English and regional languages.
- Stay Ready for Documentation Checks: Keep all certificates and proofs handy.
Important Note
Candidates who attended TCS interviews in the last 6 months are not eligible to apply. This is a non-technical role; candidates from technical backgrounds are not eligible.
FAQs – TCS Customer Service Associate Jobs
1) What is the eligibility for TCS Customer Service Associate Jobs?
Graduates from BA, BBA, B.Com, B.Sc, BCA, or BBM with 2 to 4 years of data entry or data processing experience are eligible. Candidates must have good communication skills and basic computer knowledge. Those with technical degrees like B.Tech, BE, or MCA are not eligible for this role.
2) What is the salary offered for this role?
The offered salary is approximately ₹3.25 Lakhs per annum. It reflects industry standards for similar non-voice customer support roles. Compensation may vary slightly depending on individual experience and company terms.
3) Where is the walk-in interview being held?
The walk-in interview will be conducted at Passport Seva Kendra Saiarcade, Devarabisanahalli, Bengaluru. Candidates must attend between 10 AM to 4 PM from 16 June to 20 June 2025. Ensure all necessary documents are carried along for verification.
4) What are the main responsibilities of this job?
You will perform data processing, document verification, and customer service tasks through non-voice channels. Handling KYC, ensuring document accuracy, and resolving customer concerns are key duties. High attention to detail and adherence to procedures are expected.
5) Is this a voice-based customer service role?
No, this is a non-voice support role involving written communication and system-based data entry. You won’t be handling customer calls. The job requires good typing speed and professional interaction over text.
6) Can freshers apply for this position?
No, only candidates with a minimum of 2 years of relevant experience are eligible. This job is designed for individuals who have practical exposure to data processing. Freshers will not be considered for this walk-in hiring.
7) Are candidates with technical degrees eligible for this role?
No, candidates with technical backgrounds like BE, B.Tech, M.Tech, or MCA are not eligible. TCS is specifically looking for non-technical graduates for this particular position. Applications from technical degree holders will be rejected.
8) What documents should I carry for the walk-in?
Carry your updated resume, passport-size photograph, PAN card, and a valid address proof. You also need to bring all educational certificates and past employment documents. Incomplete documentation may lead to disqualification from the process.
9) Can I apply online for this job?
No, online applications are not accepted for this position. You must attend the walk-in interview in person at the designated venue. Be sure to arrive on time and bring all required paperwork.
10) Is this a permanent job or contractual?
This is a full-time, temporary/contractual position under TCS. While it’s not a permanent role initially, it offers valuable experience and potential for future internal opportunities. Performance during the contract period may influence future prospects.
Conclusion
TCS Customer Service Associate Jobs offer a promising opportunity for skilled professionals in data processing to join a reputed global IT firm. This non-voice role ensures career stability, exposure to government service operations, and valuable learning experiences. With walk-in interviews, the hiring process is simple and direct. If you meet the criteria, prepare your documents and attend the interview. Step into your next career move with TCS in Bengaluru.