Teleperformance is hiring Digital Relationship Executives to engage with premium banking customers, assist with financial products, and enhance client relationships. If you enjoy meaningful conversations, solving customer queries, and making an impact in the banking sector, this is the perfect role for you. Let’s make a difference together!
Company Overview
Teleperformance is a multinational company specializing in digitally integrated business services. With a presence in over 83 countries and a workforce exceeding 420,000 employees, Teleperformance partners with some of the world’s leading brands to deliver exceptional customer experiences. The company’s services encompass customer care, technical support, consulting, analytics, and more, reflecting a commitment to innovation and excellence.
Job Details
- Position: Digital Relationship Executive
- Experience: 0-1 years
- Salary: Up to 6 LPA
- Locations: Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad, Hyderabad
Roles and Responsibilities
- Relationship Management: Develop and strengthen customer relationships through effective management, aligning with business goals.
- Client Outreach: Manage portfolios through client outreach and continuous monitoring of client relationships, including product, portfolio, and banking needs.
- Customer Service and Sales: Upsell and cross-sell banking products such as Personal Loans, Home Loans, General Insurance, Credit Cards, and Auto Loans. Provide regular market information and updates to customers, ensuring superior customer experience.
Eligibility Criteria
Educational Qualification:
- Graduate/Undergraduate in any stream
Required Skills:
- Customer Centricity: Demonstrate a mindset focused on delivering the highest value to customers, with a willingness to help and attention to detail.
- Communication Proficiency: Ability to convey messages effectively, including comprehension, active listening, clarity of speech, and conversational ability.
- Problem-Solving: Understand customer problems and provide solutions or information as per company policies and processes.
- Written Communication: Compose grammatically correct, concise, and accurate paragraphs.
- Computer Literacy: Basic knowledge of computer operations is essential.
Work Model
- Employment Type: Full-time
- Work Environment: On-site
Application Process
- Online Application: Visit the Teleperformance Careers Page to submit your application.
- Resume Submission: Ensure your resume highlights relevant experience and skills.
- Assessment: Complete any assessments or evaluations as required.
Selection Process
- Initial Screening: HR reviews applications to shortlist candidates.
- Technical Assessment: Evaluation of technical skills through assessments or interviews.
- Final Interview: Discussion with hiring managers and team members.
Apply Now
Embark on a rewarding career with Teleperformance. Apply today to become a Digital Relationship Executive and contribute to delivering exceptional customer experiences.
Here is the Apply Link: Click Here
Conclusion
The Digital Relationship Executive role at Teleperformance offers an excellent opportunity for individuals passionate about customer service and sales in the banking sector. With a competitive salary, diverse locations, and a supportive work environment, this position is ideal for those looking to advance their careers in a global organization.
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Tips for Job Seekers
- Highlight Relevant Experience: Emphasize any experience in customer service, sales, or the banking sector.
- Develop Communication Skills: Strong verbal and written communication skills are crucial for this role.
- Showcase Problem-Solving Abilities: Demonstrate your ability to understand customer issues and provide effective solutions.
- Be Tech-Savvy: Basic computer skills are essential; familiarity with CRM systems is a plus.
- Research the Company: Understanding Teleperformance’s services, culture, and values can give you an edge during the application process.