Teleperformance is offering a fantastic opportunity for customer service and sales professionals to work as Digital Relationship Executives across multiple locations in India. The Teleperformance Digital Relationship Executive role involves client interaction, banking product sales, and relationship management with premium customers.
If you have strong communication skills, a customer-focused approach, and an interest in financial services, this role offers a dynamic work environment, career growth, and hands-on exposure to banking solutions.
About Teleperformance
Teleperformance is a global leader in customer experience and digital business services, operating in over 80 countries. The company specializes in customer support, financial services, and digital transformation, working with some of the world’s biggest brands.
The Digital Relationship Executive position provides an opportunity to build a career in banking services, customer relationship management, and financial product sales.
Job Overview
- Role: Digital Relationship Executive
- Locations: Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad
- Salary: Up to ₹6 LPA
- Qualification: Any Graduate
- Experience: Freshers & Experienced (0-3 Years)
- Employment Type: Full-Time
Key Responsibilities
Client Relationship Management
- Act as a Single Point of Contact for customers’ banking needs.
- Build and maintain long-term relationships with premium account holders.
- Ensure customer satisfaction by resolving queries and providing personalized solutions.
Banking & Financial Product Sales
- Promote and sell banking products such as Personal Loans, Home Loans, Credit Cards, and General Insurance.
- Manage inbound and outbound calls related to banking services.
- Identify customer needs and offer tailored financial solutions.
Lead Generation & Customer Service
- Generate potential leads for banking services and forward them to the sales team.
- Provide market insights and financial product updates to clients.
- Ensure high-quality customer service and quick resolution of issues.
Who Can Apply? (Eligibility Criteria)
Educational Qualification
- Any Graduate or Undergraduate from a recognized institution.
Technical & Soft Skills
- Fluent in English (Verbal & Written).
- Strong customer service and relationship-building skills.
- Basic understanding of banking and financial products is a plus.
- Proficiency in MS Office and digital communication platforms.
Preferred Experience
- Freshers and professionals with up to 3 years of experience in customer service, banking, or financial sales.
- Prior experience in financial services, sales, or call center roles is preferred but not mandatory.
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Why Join Teleperformance?
Competitive Salary & Incentives
- Attractive salary package up to ₹6 LPA.
- Performance-based incentives for achieving sales and service targets.
Career Growth & Skill Development
- Structured training programs on banking services, financial products, and customer relationship management.
- Opportunities for promotions and leadership roles based on performance.
Work-Life Balance & Inclusive Culture
- 5-day work week with flexible shifts.
- Employee-friendly workplace policies with a focus on career progression.
- Hybrid work model available for select locations.
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Application Process
Follow these steps to apply for Teleperformance Digital Relationship Executive Jobs:
- Online Registration – Visit the official Teleperformance careers page and submit your application.
- Resume Screening – Shortlisted candidates will be evaluated based on qualifications and experience.
- Online Assessment – Candidates may be required to complete an aptitude and communication skills test.
- Interview Rounds – Candidates will have technical and HR discussions regarding role expectations and product knowledge.
- Final Offer & Onboarding – Selected candidates will receive their offer letter and job training schedule.
Hiring & Selection Process
Teleperformance follows a structured selection process for the Digital Relationship Executive role:
- Initial Application Screening – Review of resumes for customer service and financial product sales experience.
- Aptitude & Communication Test – Assessment of verbal ability, logical reasoning, and problem-solving skills.
- Technical Interview – Discussion on banking product knowledge, customer engagement, and sales techniques.
- HR Interview – Salary discussions, work expectations, and company policies.
- Final Offer & Training – Selected candidates undergo comprehensive product training and role onboarding.
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Apply Now
Teleperformance is offering a great career opportunity for candidates who want to grow in customer service, banking, and sales. If you are looking for a rewarding job in financial services, this role is perfect for you.
Start your journey as a Teleperformance Digital Relationship Executive and develop expertise in client management, financial solutions, and digital banking services.
Apply Link: Teleperformance Digital Relationship Executive Jobs
Important Hiring Information
- Teleperformance never charges applicants any fees. Report fraudulent job offers immediately.
- All candidates will receive structured training before starting their role.
- Hybrid work options may be available depending on location and business requirements.
Job Application Tips
- Optimize Your Resume – Highlight experience in customer relationship management, banking sales, and financial product support.
- Prepare for Online Assessments – Focus on logical reasoning, communication skills, and banking sector knowledge.
- Develop Product Knowledge – Learn about Personal Loans, Home Loans, Credit Cards, and Insurance Services.
- Enhance Communication Skills – Practice professional customer interactions and problem resolution techniques.
Final Thoughts
Teleperformance offers excellent career opportunities for individuals interested in customer service, banking, and financial product sales. With structured training, performance incentives, and career advancement opportunities, this role is ideal for freshers and experienced professionals alike.
Apply today and take the first step toward a successful career with Teleperformance!