Are you a fresh graduate looking to kick-start your career with a leading digital transformation company? Sutherland is offering exciting Campus Associate roles across multiple Indian cities. If you’re eager to work in a dynamic and customer-centric environment, this is your opportunity to shine. Read on to learn how you can apply for Sutherland Campus Associate Jobs today.
Company Overview
Sutherland is a global leader in digital transformation, serving clients worldwide for over 37 years. With a strong emphasis on AI-ML technologies, robotic automation, and human-centric design thinking, the company reimagines both customer and employee experiences.
Sutherland’s dedication to innovation, service excellence, and future-ready solutions makes it a top choice for young professionals stepping into the corporate world. The company fosters a dynamic and inclusive environment where talent thrives.
Job Details
Role: Campus Associate
Job Type: Full-Time
Location: Chennai, Hyderabad, Mumbai, Bhopal, Cochin
Mode: Work From Office
Experience: Freshers (2025 pass-outs eligible)
Salary: Up to ₹6 LPA
Shift: Rotational (Including night shifts)
Perks: Cab facilities within 25 km radius
Role & Responsibilities
1) Customer Communication & Support
- Respond to customer queries through email, chat, or social media
- Deliver outstanding customer service aligned with company policies
- Maintain high standards of customer satisfaction
2) Quality & SLA Adherence
- Meet all contractual metrics and contact center SLAs
- Ensure 100% schedule adherence and minimize absenteeism
- Follow data security protocols and non-disclosure agreements
3) Performance Improvement & Upskilling
- Attend coaching sessions and implement feedback
- Complete all mandatory e-courses and upskilling programs
- Contribute positively to team performance and reduce shrinkage
4) Operational Excellence
- Work in sync with team leads and process trainers
- Maintain detailed logs and documentation of customer interactions
- Adapt quickly to new tools, platforms, and updates
Eligibility Criteria
- Full-time UG/PG Graduates (Arts, Science, Commerce, Engineering, MBA, MCA, Pharma): Candidates from all streams with a completed undergraduate or postgraduate degree are eligible.
- 2025 pass-outs are eligible: Final-year students graduating in 2025 can apply, provided they meet other criteria.
- Must live within a 25 km radius of the office location: This ensures candidates can access on-site facilities and cab services.
- Strong verbal and written communication in English: Clear and effective communication is essential for interacting with global clients.
- Flexible to work night shifts: Candidates must be open to working during US or other international time zones.
Salary Details
- CTC: Up to ₹6 LPA based on performance and location: Final compensation will depend on interview performance, skillset, and assigned location.
- Incentives: Performance-based bonuses and growth opportunities: Top performers are eligible for additional incentives and career growth within the organization.
Work Model
- Mode: Work From Office: This is a full-time on-site role; remote or hybrid options are not available.
- Shift: 5 or 6 days/week, 8 hours + 1-hour break: Working days and schedules may vary based on project requirements.
- Cab Facility: Available within a 25 km radius: Pickup and drop service is provided for employees within the designated distance.
Application Process
- Click the apply link below: Start your application by accessing the official link provided.
- Fill out your basic details and upload resume: Ensure all information is accurate and your resume highlights relevant skills.
- Shortlisted candidates will be contacted for the next steps: Interview details and updates will be sent via email or phone.
Selection Process
- Online Assessment (Aptitude & Communication): You will be tested on logical reasoning, language skills, and comprehension.
- Virtual/Face-to-face HR Interview: An interactive round focused on your background, communication, and job readiness.
- Final Selection & Offer: Selected candidates will receive an official job offer and onboarding instructions.
Apply Now
Start your career with one of the best digital transformation firms. If you’re a recent graduate and excited to join a high-growth organization, apply for Sutherland Campus Associate Jobs now and secure your future.
Apply Link: Sutherland Campus Associate Jobs
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Conclusion
Sutherland Campus Associate Jobs are perfect for fresh graduates who are ready to jump-start their careers in customer support and digital solutions. With competitive salaries, a structured work environment, and exciting perks, this is a role you don’t want to miss.
Tips for Job Seekers
1. Prepare well for the online assessment and focus on communication skills: Practice grammar, comprehension, and logical reasoning questions.
2. Research about Sutherland’s services and client base: Understanding the company’s offerings shows interest and preparation.
3. Be confident and clear during interviews: Express your thoughts professionally and stay calm under pressure.
4. Showcase flexibility to work in rotational shifts: Mention your adaptability and willingness to support global clients.
5. Emphasize any internship or academic projects related to customer support: Highlight relevant experience that aligns with the role’s responsibilities.