Amazon Customer Support Jobs are now open for freshers and experienced candidates across India. This work from office position offers a competitive salary, flexible shifts, and added benefits. If you’re passionate about customer service and have excellent communication skills, this could be your chance to join Amazon – the world’s most customer-centric company. Don’t miss this opportunity to work from office and build your career with a trusted brand. Apply now for Amazon Customer Support Jobs.
Company Overview
Amazon is a global leader in e-commerce and cloud computing. Known for its innovative solutions and customer-first philosophy, Amazon operates in over 100 countries. The company offers diverse career paths and is committed to nurturing talent from all backgrounds.
Job Details
- Role: Customer Support (Voice Process)
- Job Type: Full-Time, Contractual
- Work Location: Work From Office
- Experience Required: 0 to 5 years
- Qualification: Minimum 10+2; Any Graduate/PG can apply
- Salary: ₹2.82 to ₹4.33 LPA (Base Pay)
- Openings: 110+
- Shift: Night Shifts with Rotational Week Offs
Role & Responsibilities
1) Customer Interaction
- Respond to customer inquiries via voice support
- Deliver accurate and timely solutions
- Maintain high standards of customer satisfaction
2) Problem Solving
- Handle escalations and provide resolutions
- Adhere to Amazon’s support policies
- Ensure follow-up and closure on issues
3) Technical Compliance
- Use internal tools for case handling
- Ensure data privacy and security
- Document all interactions accurately
4) Work Environment
- Follow scheduled shifts and performance targets
- Attend virtual meetings and training
- Maintain professionalism in communication
Eligibility Criteria
- Minimum education: 10+2; higher qualifications welcome
- Excellent spoken English is mandatory
- Open to working night shifts and rotational offs
- Freshers and experienced candidates (up to 5 years) can apply
- Must have a working laptop/PC, webcam, headphones, and stable internet
Salary Details
- Base Pay: ₹2.82 – ₹4.33 LPA
- Internet Allowance: ₹1,250/month
- Zeta Meal Card: ₹1,100/month
- Night Shift Allowance: ₹150 – ₹225/shift
- Health Insurance: Coverage up to ₹5 Lakhs
- Other Benefits: Overtime, 5-day workweek
Work Model
This is a Work From Office job. Ensure you have a functional PC/laptop, a webcam, headphones with a microphone, and an internet speed of at least 100 Mbps. Mobile devices or tablets are not supported for the application process.
Application Process
- Register on Naukri.com using the official link
- Complete the online assessment within 24 hours of registration
- Assessment requires a webcam and stable internet connection
- Follow all instructions carefully for successful submission
Selection Process
- Online Communication & Aptitude Test
- Virtual Interview (Shortlisted candidates only)
- Document Verification
- Onboarding & Training
Apply Now
Looking to grow your career with Amazon? These Amazon Customer Support Jobs offer flexibility, growth, and a chance to work from office. Don’t wait – apply now and secure your spot in one of the most reputed companies globally.
Apply Link: Amazon Customer Support Jobs
Conclusion
Whether you’re a fresher or have experience in customer service, these Amazon Customer Support Jobs are your gateway to a rewarding remote career. Work from office, earn a competitive salary, and enjoy excellent perks with Amazon. Apply today and take the first step toward a promising future.
Tips for Job Seekers
- Use a good-quality headset and microphone for the assessment
- Ensure you’re in a quiet room with a stable internet connection
- Practice English communication before the test
- Complete the assessment within 24 hours of receiving the link
- Keep your resume and ID documents ready for verification
FAQs
What are Amazon Customer Support Jobs?
Amazon Customer Support Jobs involve handling customer issues via voice calls, resolving queries, and ensuring customer satisfaction from a remote setup.
Who is eligible for Customer Support Jobs?
Candidates who have completed 10+2 or hold a graduation/PG degree with good English communication skills are eligible.
What is the salary for Amazon Customer Support Jobs?
The base pay ranges from ₹2.82 to ₹4.33 LPA, along with internet, meals, night shift, and health benefits.
Can freshers apply for Amazon Customer Support Jobs?
Yes, freshers are welcome to apply. Prior BPO experience is an advantage but not required.
Are Amazon Customer Support Jobs full-time?
Yes, this is a full-time, contractual position with rotational shifts and fixed weekly offs.
Is the job really work from home?
No, this is office work. However, you need proper equipment (laptop/PC, webcam, headset, high-speed internet).
How do I apply for Amazon Customer Support Jobs?
You can apply via the official Naukri.com link and complete the assessment within 24 hours.
What equipment do I need for Customer Support Jobs?
You must have a laptop or desktop with a webcam and microphone-enabled headphones. Internet speed should be at least 100 Mbps.
What is the selection process for Customer Support Jobs?
The process includes an online assessment, a virtual interview, and document verification.
Can I use a mobile phone to apply?
No, the assessment must be taken on a desktop or laptop. Mobile or tablet devices are not allowed.
Is there any training provided for Customer Support Jobs?
Yes, selected candidates will receive virtual training before they begin official duties.
What are the shift timings for Customer Support Jobs?
The job requires availability for night shifts and rotational week offs as per business needs.