Cognizant is hiring fresh graduates for the exciting role of Trainee (IT Support) across its offices in India. If you have completed a 3-year full-time degree (BSc, BCA, etc.) in 2022, 2023, or 2024, this is your chance to join a global IT leader. This role offers a great opportunity to start your career in tech with hands-on support experience, a strong salary package up to ₹7 LPA, and a supportive work environment. Read on to know the full details about Cognizant Trainee Jobs, including eligibility, responsibilities, and how to apply.
Job Details
- Role: Trainee (IT Support)
- Job Type: Full-Time, Work From Office
- Location: Pan India
- Experience: Freshers (0 years)
- Qualification: 3-Year Full-Time Degree (2022, 2023, or 2024 graduates)
- Salary: Up to ₹7 LPA
Company Overview
Cognizant is a global leader in professional services, helping businesses modernize their technology, operations, and digital strategy to stay competitive in a rapidly evolving world. With a global workforce of over 300,000 employees, the company has a significant presence in India, serving clients across industries with cutting-edge solutions.
Known for its commitment to learning, innovation, and employee growth, Cognizant offers one of the most robust training programs in the IT sector. The company fosters an inclusive and diverse workplace culture, empowering individuals to grow while contributing to impactful, future-ready projects.
Role & Responsibilities
1) Technical Support
- Provide first-line IT support to global clients
- Address user issues through ticketing systems
- Troubleshoot hardware and software problems
2) Documentation & Knowledge Base
- Maintain accurate records of support tickets
- Document resolutions to improve support efficiency
- Create and update user guides and self-help content
3) Collaboration & Escalation
- Escalate complex problems to specialized IT teams
- Collaborate with global teams for solutions
- Follow service-level agreements and timelines
4) Communication & Customer Interaction
- Communicate clearly and professionally with clients
- Handle queries from users of diverse cultures
- Deliver excellent customer experience consistently
Eligibility Criteria
1. Educational qualification: Candidates must hold a 3-year full-time degree in BCA or BSc in specializations such as Computer Science, Information Technology, Electronics, Mathematics, Physics, Chemistry, or Statistics.
2. Graduation year: Only candidates from the 2022, 2023, or 2024 graduating batches are eligible to apply.
3. Academic performance: A minimum of 50% marks is required in Class 10, Class 12, and undergraduate degree.
4. Nationality: The applicant must be an Indian national to be eligible for this opportunity.
5. Work flexibility: Candidates must be open to working in shifts and from any Cognizant office location as per business requirements.
Not Eligible
- Degree restrictions: Candidates with degrees in BE, B.Tech, B.Com, BA, or B.Ed are not eligible for this role.
Salary Details
Cognizant offers a competitive fresher package up to ₹7 LPA depending on the location and role-specific projects. Night shift allowance and performance-based incentives are also applicable.
Work Model
- Full-time, work-from-office opportunity: This is an on-site position, requiring candidates to work from designated office locations.
- Relocation and shift flexibility required: Candidates must be willing to relocate and work in rotational shifts as per business needs.
Application Process
1. Visit the official Cognizant career portal: Go to the official Cognizant careers website and explore available job openings based on your skills, qualification, and preferred location.
2. Select the appropriate job role: Choose the role that matches your educational background and technical expertise. Carefully read the job description, required qualifications, and responsibilities before applying.
3. Fill out the application form: Complete the online application by entering accurate personal and academic details. Make sure to upload a well-structured, updated resume that highlights relevant skills, certifications, and projects.
4. Double-check all information: Review your application thoroughly before submitting. Ensure that there are no errors in your contact details, academic records, or other fields to avoid rejection.
5. Submit and wait for communication: After submission, keep an eye on your registered email and phone for updates from the Cognizant recruitment team regarding further steps or interview schedules
Selection Process
1. Online Application Submission: Begin by applying through Cognizant’s official website or trusted job portals.
2. Technical and HR Interview Rounds (Online/Offline): Shortlisted candidates will go through interviews to assess technical knowledge, communication skills, and team fit.
3. Final Offer Letter Issuance: Selected candidates will receive the offer letter with details on role, compensation, location, and onboarding process.
Apply Now
Don’t miss this opportunity to kick-start your tech career with Cognizant Trainee Jobs. Apply now through the official link below:
Apply Link: Cognizant Trainee Jobs
Conclusion
The Cognizant Trainee Jobs role offers fresh graduates a stepping stone into the world of IT with the chance to work in a global environment, learn from top professionals, and gain real-world support experience. If you meet the eligibility criteria, don’t wait – apply today and shape your future with Cognizant.
Tips for Job Seekers
1. Prepare well for IT support-related questions: Review basic troubleshooting techniques for hardware, software, operating systems, and common IT issues faced in a support role.
2. Focus on clear communication skills during interviews: Strong verbal and written communication is key for support roles, so practice explaining technical concepts in simple terms.
3. Highlight any technical certifications or internships during your UG degree: Mention courses like CompTIA, ITIL, or any hands-on experience you gained through academic projects or internships.
4. Be open to working in rotational shifts: Flexibility with shift timings can increase your chances of selection, especially for global IT support roles.
5. Research about Cognizant’s IT services and support structure: Understanding the company’s client base, support model, and tech solutions will help you give relevant answers during interviews.
FAQs
What is the role of Cognizant Trainee Jobs?
Cognizant Trainee roles focus on IT support and infrastructure services, including technical issue resolution, system troubleshooting, and ensuring smooth IT operations for global clients. Trainees work as part of the service desk or support team.
Who can apply for Cognizant Trainee Jobs?
Only candidates with a 3-year full-time graduation in BCA, BSc (CS/IT/Math/Statistics/Physics/Chemistry) from the 2022 to 2024 batch are eligible to apply. Final-year students must have no backlogs.
Are BE/B.Tech candidates eligible for Cognizant Trainee Jobs?
No, BE, B.Tech, B.Com, BA, B.Ed, and other non-eligible degrees are not accepted for this trainee program. It is exclusively for 3-year graduates.
What is the salary offered for Cognizant Trainee Jobs?
The salary package goes up to ₹7 LPA, depending on your location, skills, and performance during the selection process. Freshers typically receive around ₹2.5–3.5 LPA with growth based on performance.
Is this a work from home or office job?
This is a Work From Office role. Selected candidates must be willing to relocate and work on-site at designated Cognizant offices as per project needs.
What skills are required for Cognizant Trainee Jobs?
Required skills include basic knowledge of IT infrastructure, troubleshooting abilities, strong communication, and a willingness to work in 24/7 rotational shifts. A customer-first mindset is important.
Is prior work experience needed?
No, this opportunity is exclusively for freshers. Candidates with prior experience are not eligible for the trainee position.
What are the shift timings?
You must be open to rotational shifts, including night shifts, to support global clients across different time zones. Weekend work may also be required depending on business demands.
Will Cognizant provide cab facility?
Yes, cab facilities are provided for night shift employees, ensuring safe transportation to and from the office within specified routes and coverage areas.
What support is offered post-joining?
Cognizant provides extensive training, mentorship, shift allowances, access to learning platforms, and recognition programs for high performers to grow within the company.
What is the selection process for Cognizant Trainee Jobs?
The selection process includes online application, followed by assessment tests, virtual or in-person interviews, and then the issuance of an offer letter to successful candidates.
Where is the job location for this role?
Job postings are available across multiple Cognizant office locations in India, including Chennai, Pune, Bengaluru, Hyderabad, and Kolkata. Final deployment is based on business requirements.