Cognizant is hiring fresh graduates for the exciting role of Trainee (IT Support) across its offices in India. If you have completed a 3-year full-time degree (BSc, BCA, etc.) in 2022, 2023, or 2024, this is your chance to join a global IT leader. This role offers a great opportunity to start your career in tech with hands-on support experience, a strong salary package up to ₹7 LPA, and a supportive work environment. Read on to know the full details about Cognizant Trainee Jobs, including eligibility, responsibilities, and how to apply.
Company Overview
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. With over 300,000 employees globally and a strong presence in India, Cognizant is renowned for its training programs, inclusive culture, and innovation-driven projects.
Job Details
- Role: Trainee (IT Support)
- Job Type: Full-Time, Work From Office
- Location: Pan India
- Experience: Freshers (0 years)
- Qualification: 3-Year Full-Time Degree (2022, 2023, or 2024 graduates)
- Salary: Up to ₹7 LPA
Role & Responsibilities
1) Technical Support
- Provide first-line IT support to global clients
- Address user issues through ticketing systems
- Troubleshoot hardware and software problems
2) Documentation & Knowledge Base
- Maintain accurate records of support tickets
- Document resolutions to improve support efficiency
- Create and update user guides and self-help content
3) Collaboration & Escalation
- Escalate complex problems to specialized IT teams
- Collaborate with global teams for solutions
- Follow service-level agreements and timelines
4) Communication & Customer Interaction
- Communicate clearly and professionally with clients
- Handle queries from users of diverse cultures
- Deliver excellent customer experience consistently
Eligibility Criteria
- 3-year full-time degree in BCA, BSc (CS, IT, Electronics, Math, Physics, Chemistry, Stats, etc.)
- Graduation year: 2022, 2023, or 2024
- Minimum 50% in X, XII, and UG
- Must be an Indian national
- Flexible to work in shifts from any Cognizant office location
Not Eligible
- BE, B.Tech, B.Com, BA, B.Ed graduates
Salary Details
Cognizant offers a competitive fresher package up to ₹7 LPA depending on the location and role-specific projects. Night shift allowance and performance-based incentives are also applicable.
Work Model
This is a full-time work-from-office opportunity. Candidates must be open to relocating and working in shifts as per business needs.
Application Process
Interested candidates can apply online through the official Cognizant career portal. Ensure that all academic records and personal details are accurate while applying.
Selection Process
- Online Application Submission
- Technical and HR Interview Rounds (Online/Offline)
- Final Offer Letter Issuance
Apply Now
Don’t miss this opportunity to kick-start your tech career with Cognizant Trainee Jobs. Apply now through the official link below:
Apply Link: Cognizant Trainee Jobs
Conclusion
The Cognizant Trainee Jobs role offers fresh graduates a stepping stone into the world of IT with the chance to work in a global environment, learn from top professionals, and gain real-world support experience. If you meet the eligibility criteria, don’t wait – apply today and shape your future with Cognizant.
Tips for Job Seekers
- Prepare well for IT support-related questions, especially basic hardware/software troubleshooting.
- Focus on clear communication skills during interviews.
- Highlight any technical certifications or internships during your UG degree.
- Be open to working in rotational shifts.
- Research about Cognizant’s IT services and support structure.
FAQs
What is the role of Cognizant Trainee Jobs?
The role involves providing IT support, troubleshooting technical issues, and ensuring smooth IT operations for clients.
Who can apply for Cognizant Trainee Jobs?
Only graduates with a 3-year full-time degree (BCA, BSc, etc.) from 2022 to 2024 are eligible.
Are BE/B.Tech candidates eligible for Cognizant Trainee Jobs?
No, BE, B.Tech, B.Com, BA, and B.Ed candidates are not eligible.
What is the salary offered for Cognizant Trainee Jobs?
The salary is up to ₹7 LPA depending on skills and location.
Is this a work from home or office job?
It is a work-from-office job.
What skills are required for Cognizant Trainee Jobs?
Basic IT support knowledge, communication skills, and willingness to work in shifts.
Is prior work experience needed?
No, this job is for freshers only.
What are the shift timings?
Candidates must be flexible to work in rotational shifts, including night shifts.
Will Cognizant provide cab facility?
Yes, cabs are provided for night shifts.
What support is offered post-joining?
Cognizant offers training, mentorship, shift allowance, and recognition for top performers.
What is the selection process for Cognizant Trainee Jobs?
Online application, interview rounds, and offer letter issuance.
Where is the job location for this role?
Job locations are across multiple Cognizant offices in India.