If you’re passionate about helping businesses grow and want to work with one of the world’s top tech giants, this is your golden chance! Google is hiring Customer Onboarding Specialists in Bengaluru. This role is ideal for dynamic individuals who thrive in a client-facing environment and want to contribute to Google’s vision of digital transformation. With a salary of up to ₹12 LPA, these Google Customer Onboarding Specialist Jobs offer exciting career growth and meaningful impact.
About Google
Google is a global technology leader renowned for transforming how the world accesses and interacts with information. Founded in 1998 by Larry Page and Sergey Brin, Google began as a search engine and has since expanded into a vast ecosystem encompassing cloud computing, mobile platforms, hardware, and artificial intelligence. As a subsidiary of Alphabet Inc., Google operates from its headquarters in Mountain View, California, and maintains a presence in over 50 countries worldwide.
At the forefront of innovation, Google offers a diverse range of products and services, including Android, Chrome, Gmail, Google Maps, YouTube, and the Google Cloud Platform. The company’s mission—to organize the world’s information and make it universally accessible and useful—drives its continuous development of cutting-edge technologies. Recent advancements include the integration of AI into its services, such as the Gemini language model and AI-powered search features, reflecting Google’s commitment to enhancing user experiences through technology.
Job Details
- Company: Google
- Role: Customer Onboarding Specialist
- Location: Bengaluru, Karnataka (Work from Office)
- Qualification: Any Graduate
- Experience: Minimum 2 years
- Salary: Up to ₹12 LPA
- Job Type: Full-Time
- Department: Google Customer Solutions
Role & Responsibilities
1) Client Onboarding & Relationship Management
- Manage a portfolio of new customers for the first six months
- Build and maintain strong client relationships to ensure retention
- Provide ongoing support during the onboarding process
2) Goal Achievement & Performance Tracking
- Achieve assigned customer goals and KPIs
- Monitor onboarding metrics and ensure seamless transitions
- Ensure each advertiser gains long-term value from Google’s platforms
3) Cross-Functional Collaboration
- Work with Sales, Product, and Program teams
- Coordinate internal efforts to deliver client success
- Drive product adoption and smooth handovers
4) Strategic Consulting & Communication
- Provide strategic advice to advertisers for better ROI
- Offer insights and tailored suggestions to improve ad performance
- Communicate clearly in regional languages like Kannada, Tamil, Telugu, or Malayalam
Eligibility Criteria
- Bachelor’s degree or equivalent practical experience
- Minimum 2 years in sales, account management, digital media, or customer-facing roles
- Strong skills in negotiation, communication, and customer insights
- Experience with Google products or in the advertising/TV/media industry preferred
- Ability to communicate fluently in regional languages is a plus
Salary Details
Selected candidates can earn up to ₹12 LPA, depending on experience and skillset.
Work Model
This is a Work From Office role based in Bengaluru. Applicants must be comfortable working on-site and collaborating with cross-functional teams.
Application Process
Interested candidates must ensure their resume highlights their experience in client relationship management, digital marketing, or advertising. Familiarity with Google Ads and regional communication skills are highly valued.
Apply Now
1. Explore the Role
Begin by visiting Google’s official careers page to understand the responsibilities and qualifications required for the Customer Onboarding Specialist position.
2. Prepare Your Resume
Ensure your resume highlights:
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Experience in client relationship management, digital marketing, or advertising.
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Familiarity with Google Ads and other Google marketing platforms.
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Proficiency in regional languages such as Kannada, Tamil, Telugu, or Malayalam, as these are highly valued for this role.
3. Submit Your Application
Apply through the official Google careers portal, ensuring all information is accurate and up-to-date.
Selection Process
Google’s hiring process is structured to assess both technical competencies and cultural fit. The typical steps include:
1. Application Review
Recruiters assess your resume to determine alignment with the role’s requirements.
2. Recruiter Screening
An initial conversation to discuss your background, motivations, and to provide an overview of the role.
3. Structured Interviews
You may undergo multiple interviews focusing on:
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Behavioral questions to assess cultural fit and problem-solving abilities.
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Role-specific scenarios to evaluate your expertise in customer onboarding and digital advertising.
4. Final Assessment
A comprehensive evaluation, possibly including case studies or presentations, to gauge your strategic thinking and client management skills.
5. Offer and Onboarding
Successful candidates receive an offer, followed by a structured onboarding process designed to integrate you into Google’s culture and operations
Apply Link – Google Customer Onboarding Specialist Jobs
Conclusion
Working as a Customer Onboarding Specialist at Google allows you to make a real difference in the lives of small and medium business owners. You’ll be part of a mission-driven team and get the opportunity to grow professionally in one of the most innovative companies in the world. Start your Google career journey today!
Tips for Job Seekers
- Understand Google’s Products: Familiarize yourself with Google’s advertising solutions, especially those relevant to small and medium-sized businesses.
- Demonstrate Communication Skills: Highlight experiences where you’ve effectively managed client relationships and communicated complex information clearly.
- Showcase Regional Expertise: If applicable, emphasize your proficiency in regional languages and understanding of local markets.
- Prepare for Behavioral Questions: Reflect on past experiences to discuss challenges faced, actions taken, and results achieved.
- Be Authentic: Google values authenticity. Be genuine in your responses and express your enthusiasm for the role and the company’s mission
FAQs
What is the salary offered for Google Customer Onboarding Specialist Jobs?
The salary for this role can go up to ₹12 LPA, depending on your experience level, communication skills, and knowledge of digital advertising platforms.
Is this a work-from-home or office-based role?
This is a Work From Office position based in Bengaluru. Candidates must be ready to work on-site to collaborate with teams and support clients effectively.
What qualifications are required?
Any graduate degree is accepted. However, candidates must have a minimum of 2 years of experience in media, digital marketing, sales, or account management to be eligible.
Are freshers eligible for Google Customer Onboarding Specialist Jobs?
No, freshers are not eligible. This role specifically requires at least 2 years of relevant experience in working with clients, digital platforms, or ad accounts.
What are the main responsibilities in this role?
Your primary duties include onboarding new business clients, establishing strong customer relationships, and helping them adopt and succeed with Google Ads and other digital advertising tools.
Is knowledge of Google Ads mandatory?
While not mandatory, familiarity with Google Ads or other digital marketing tools is highly preferred. A strong understanding of online advertising strategy will give you an edge.
Will I need to know a regional language?
Yes, fluency in any one regional language—Kannada, Tamil, Telugu, or Malayalam—is a significant advantage, as you’ll be supporting small and medium businesses in regional markets.
What kind of clients will I work with?
You will primarily support small and medium-sized businesses (SMBs) looking to grow through Google advertising solutions. These clients may be new to digital marketing or transitioning to online platforms.
Is this a full-time permanent role?
Yes, this is a full-time, permanent position that offers long-term career growth opportunities within Google’s customer support and digital marketing ecosystem.
Will Google provide training for this role?
Yes, Google provides a structured onboarding process, access to training modules, and ongoing learning resources to ensure you are equipped to perform well and grow in your role.
What skills are most valued for this role?
Highly valued skills include client communication, digital advertising strategy, analytical thinking, and the ability to guide clients in adopting online tools effectively. A customer-first mindset is essential.
How do I improve my selection chances?
To increase your chances, focus on building Google Ads expertise, improve your presentation and communication skills, and demonstrate a strong ability to support business growth through digital tools. Certification in Google Ads or digital marketing can also strengthen your profile.