ZS is hiring fresh and driven candidates to join its Enterprise IT team as a Technical Support Associate. If you’re passionate about providing exceptional technical support and eager to grow within a global consulting company, this is your chance. These Technical Support Associate Jobs offer hands-on experience in managing IT systems, supporting collaboration tools, and solving hardware/software issues for a global workforce.
About ZS
ZS is a global consulting and technology firm that delivers innovative solutions to improve life across industries. With over 10,000 professionals worldwide, ZS thrives on collaborative innovation, making a real difference for clients through strategy, analytics, and technology. ZS’s culture is inclusive, agile, and built around personal and professional growth.
Job Overview
Role: Technical Support Associate
Location: Bengaluru, India
Qualification: Any Graduate
Experience: Freshers or 1–2 years preferred
Salary: Up to ₹10 LPA
Employment Type: Full-Time
Role Responsibilities
- Provide hardware and software support for laptops, desktops, and collaboration tools
- Install and configure operating systems and Office 365 suite (Teams, SharePoint, etc.)
- Troubleshoot Zoom Room issues, connectivity problems, and software glitches
- Participate in IT team projects and asset management
- Manage user support requests and maintain logs
- Deliver exceptional technical support in line with company standards
Required Skills
- Strong understanding of Windows, Mac OS, Zoom, Teams
- Familiarity with Microsoft Active Directory and network troubleshooting
- Hands-on experience with desktop/laptop configuration and support tools
- Good knowledge of Norton Ghost, VNC, Zoom infrastructure
- Basic knowledge of Agile/Scrum environment (a plus)
- Strong communication and problem-solving skills
Educational Qualification
- Bachelor’s degree in Computer Science, IT, or related field
- A+ Certification or Microsoft Certified Systems Administrator preferred
Salary and Perks
- Competitive salary up to ₹10 LPA
- Health and wellness plans
- Flexible hybrid work model
- Professional growth programs
- Collaborative and inclusive work culture
- Internal learning resources and mentorship
Work Environment
- Hybrid work model with work-from-home flexibility
- Occasional travel to ZS offices or client sites if required
- Structured and dynamic IT environment
Application Process
- Apply through the ZS careers portal
- Submit your resume and academic transcripts
- Appear for technical assessments or interviews
- Final HR round and offer
Selection Stages
- Online Application
- Resume Shortlisting
- Technical Evaluation/Scenario-based Assessment
- Interview Rounds (Tech + HR)
Apply Now
Ready to begin your career in IT support?
Apply Link: ZS Technical Support Associate Jobs
Equal Opportunity Statement
ZS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace. We do not discriminate based on race, religion, gender, disability, or background.
Tips for Job Seekers
Strengthen Technical Basics – Focus on OS setup, desktop troubleshooting, and tools like Teams
Showcase Certifications – A+ and MCSA certifications will boost your profile
Improve Communication – Strong written skills are a must for support roles
Understand Collaboration Platforms – Zoom, SharePoint, and Slack knowledge is useful
Stay Current – Familiarize yourself with the latest support tools and practices
Conclusion
These Technical Support Associate Jobs at ZS are ideal for those who want to launch a meaningful IT career with a globally respected organization. Join a team that thrives on innovation, learning, and excellence. Apply today and take your first step toward a future in global tech support.