Are you looking to step into a thriving global organization with career growth opportunities and a dynamic environment? The WNS Operations Associate Role is an excellent entry-level opportunity for graduates seeking to work in back-office operations. Whether you’re a fresher or have some relevant experience, this role offers a platform to sharpen your communication skills, gain exposure to shipping and logistics processes, and be part of a global BPM leader. If you’re detail-oriented and ready to grow in a structured and professional environment, WNS is where your career begins.
About WNS
WNS Global Services is a renowned Business Process Management (BPM) company listed on the NYSE. With 44,000+ employees across 61 global delivery centers in 16 countries, WNS co-creates digital transformation journeys for clients across industries like travel, insurance, banking, healthcare, logistics, and more. Known for innovation, operational excellence, and client-centric models, WNS supports over 400 clients worldwide with advanced analytics, technology, and domain expertise. With its strong presence in India and beyond, WNS offers a work culture driven by growth, collaboration, and inclusion.
Position Summary ā What This Role Offers You
- Job Title: Operations Associate
- Location: Hyderabad, India (Mindspace, Hitech City)
- Employment Type: Full-Time (Work from Office)
- Qualification: Any Graduate
- Experience: Freshers welcome (0ā1 year)
- Salary: Up to ā¹4 LPA
- Shifts: Rotational (candidates must be comfortable working in shifts)
What You’ll Be Doing ā Key Responsibilities
As a WNS Operations Associate, you will be part of a team that handles backend documentation, data processing, and client coordination for global logistics or related verticals.
Daily Tasks & Responsibilities
- Perform data entry and transaction processing tasks with accuracy
- Maintain performance metrics for productivity, quality, and service levels
- Interact and coordinate with internal stakeholders if required
- Ensure 90%+ typing accuracy and meet the 25 WPM typing speed benchmark
- Understand and process documents related to shipping and logistics functions
- Follow company policies and client-specific procedures in daily work
Who Can Apply ā Eligibility Requirements
Educational Background
- Graduate in any discipline from a recognized university
Experience Level
- Freshers can apply
- Prior experience in back-office operations or shipping/logistics is a plus
Required Skills
- Good written communication skills
- Typing speed of at least 25 WPM with 90%+ accuracy
- Willingness to work in rotational shifts
- Ability to adapt to a fast-paced process-driven environment
- Basic computer knowledge and understanding of MS Office
Why Join WNS ā Perks and Highlights
- Global Exposure: Be a part of a global organization with international clients
- Skill Development: Learn processes in logistics, documentation, and operations
- Career Launchpad: Build your profile with a leading BPM company
- Inclusive Culture: Experience a diverse and supportive work environment
- Growth Potential: Opportunities to grow within WNS across departments
Work Setup & Environment ā Know the Job Details
- Location: Onsite role at Mindspace, Hyderabad
- Schedule: Shift-based work environment
- Duration: Full-time employment with structured onboarding
- Team Structure: Collaborative and supportive operations team
Application Process ā Step-by-Step Instructions
Follow these steps to apply for the WNS Operations Associate Role:
- Visit the official WNS job listing page
- Click on the Operations Associate opening in Hyderabad
- Fill out the application form and upload your resume
- Await communication from the WNS recruitment team regarding next steps
Selection Journey ā What to Expect During Hiring
WNS follows a clear and structured selection process:
- Application Review ā Initial screening based on qualifications and skills
- Written/Typing Assessment ā Accuracy and speed test for backend processing
- Interview Round ā Evaluation of communication skills and process understanding
- Offer & Onboarding ā Selected candidates receive an offer and induction plan
Apply Now
If you’re eager to begin your journey with a globally recognized organization and build a long-term career in operations, the WNS Operations Associate Role is the perfect start. Gain hands-on experience, learn industry processes, and grow your career with one of the top BPM companies in the world.
Apply Link: WNS Operations Associate Role
Important Notes Before You Apply
- No prior experience is required, but candidates must meet typing speed benchmarks
- Work from office is mandatory for this role in Hyderabad
- WNS does not charge any fee for the hiring or onboarding process
- Equal employment opportunity is assured regardless of background
Job Readiness Tips ā Increase Your Selection Chances
- Practice Typing Tests ā Meet speed and accuracy requirements confidently
- Improve Email Writing ā Strong written communication is essential
- Learn Basic Logistics Terms ā Especially useful if processing shipping documents
- Dress Professionally for Interviews ā First impressions matter even in entry-level roles
- Update Your Resume ā Highlight any coursework, internship, or skill certification
Conclusion
The WNS Operations Associate Role provides a valuable entry point for anyone looking to build a career in operations, documentation, or back-office support. With a robust work environment, inclusive culture, and a client base that spans the globe, WNS empowers you to grow while making a difference. Apply now and be part of a global force in business transformation.