Sutherland is offering an exciting opportunity for individuals looking to grow in sales and customer engagement. The Sutherland Sales Transaction Associate Job provides exposure to international sales, hands-on training, and career advancement opportunities.
If you have strong communication skills and a passion for sales, this role is your chance to work in a globally recognized organization. Gain experience in upselling, customer interaction, and revenue generation while being part of a fast-paced, dynamic sales environment.
Sutherland Overview
Sutherland is a global leader in business process outsourcing (BPO) and digital transformation, partnering with some of the world’s most recognized brands. The company combines human expertise and artificial intelligence to enhance customer experiences, drive business growth, and ensure operational excellence.
With a strong presence in multiple countries, Sutherland is known for its innovation-driven approach, career growth opportunities, and a collaborative work culture. Employees benefit from extensive training programs, skill development, and leadership exposure.
Job Details
- Position: Sales Transaction Associate
- Location: Chennai, India (Work from Office)
- Salary: Up to ₹4 LPA + Performance Incentives
- Qualification: 12th Pass / Any Graduate / 3-Year Diploma
- Experience: Freshers & Experienced (6+ months in international sales preferred)
- Employment Type: Full-Time
- Shift: Rotational shifts (Primarily Night Shifts)
- Transport Facility: Two-way cab service (up to 25km radius from office)
Roles and Responsibilities
1. Customer Interaction & Sales Management
- Handle inbound and outbound sales calls with international customers.
- Assist customers with product inquiries, service upgrades, and sales transactions.
- Upsell and cross-sell relevant products or services to maximize revenue.
- Provide real-time support via calls and chats, ensuring customer satisfaction.
2. Technical & Process Support
- Address customer queries related to products, services, and technical issues.
- Ensure accurate and efficient communication of sales-related concerns.
- Adhere to company policies and sales process guidelines.
3. Performance & Business Targets
- Meet and exceed sales conversion targets and performance metrics.
- Maintain accurate reporting of customer interactions and sales data.
- Continuously enhance product knowledge and sales strategies through training.
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Eligibility Criteria
Educational Qualification
- 12th Pass / Any Graduate / 3-Year Diploma from a recognized institution.
Technical & Soft Skills
- Strong verbal communication skills in English.
- Prior experience in sales, upselling, or cross-selling (preferred but not mandatory).
- Ability to handle real-time voice calls and chats efficiently.
- Basic knowledge of customer relationship management (CRM) tools (preferred).
- Persuasion and negotiation skills to drive sales.
- Ability to work in a fast-paced, target-driven environment.
Salary and Benefits
- Salary: Up to ₹4 LPA + Performance-based incentives.
- Bonuses: Attractive incentive structures for top performers.
- Career Growth: Access to skill development programs and leadership training.
- Work-Life Balance: 5-day work week with rotational shifts.
- Transport Facility: Two-way cab service (up to 25km radius).
- Global Exposure: Work with international customers and develop professional expertise.
Application Process
To apply for the Sutherland Sales Transaction Associate Job, follow these steps:
- Visit the Sutherland Careers Portal and search for “Sales Transaction Associate – Chennai.”
- Submit your application with an updated resume and a cover letter highlighting your skills in sales and customer engagement.
- Shortlisted candidates will receive an email invitation for an online assessment.
- Pass the assessment and proceed to the technical interview round.
- Final HR discussion covering job expectations, salary negotiation, and onboarding process.
- Receive your official offer letter and begin the onboarding journey at Sutherland.
Selection Process
Candidates applying for the Sutherland Sales Transaction Associate Job will go through the following selection rounds:
- HR Interview – Screening for communication skills and job suitability.
- Sales & Voice Assessment – Evaluation of sales acumen, fluency, and clarity in communication.
- Panel Interview – Discussion with hiring managers and team leads.
- Final Offer & Onboarding – Selected candidates receive an official offer letter.
Apply Now
Sutherland is offering a great opportunity for aspiring sales professionals to join its dynamic team. If you have a passion for sales, strong communication skills, and the drive to succeed in a fast-paced environment, this role is for you.
Start your career with Sutherland Sales Transaction Associate Jobs today and gain international sales experience.
Here is the Apply Link: Click Here
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Important Note
- Sutherland follows strict hiring policies and does not charge any fees from job applicants.
- The company is an equal-opportunity employer, ensuring a fair and inclusive work environment for all candidates.
Tips for Job Seekers
- Enhance Your Resume – Highlight sales experience, communication skills, and technical knowledge.
- Prepare for the Interview – Practice customer handling, sales techniques, and problem-solving scenarios.
- Improve Sales Knowledge – Familiarize yourself with basic sales concepts, customer engagement techniques, and CRM tools.
- Work on Voice Modulation – Since this is an international voice process, focus on clear pronunciation, neutral accent, and professional tone.
Conclusion
Sutherland provides an excellent platform for individuals looking to build a sales career. With industry-leading training, performance-based incentives, and exposure to global customer engagement practices, this role is ideal for professionals who want to grow in sales and business operations.
Apply today and take the first step toward a successful career with Sutherland.