Are you looking for exciting PTC Associate Cloud Support Analyst Jobs in Pune? PTC, a global leader in software and technology, is now hiring enthusiastic candidates for the role of Associate Cloud Support Analyst. This full-time, work-from-office position offers freshers and professionals (0–3 years) a chance to work in a dynamic cloud environment with world-class clients. If you’re skilled in cloud systems, client-server architecture, or Java, this is the opportunity for you. Read the full details below and apply now to kick-start your career with PTC.
Company Overview
PTC is a pioneering global software company that delivers digital transformation through advanced solutions in CAD, IoT, PLM, and AR. Headquartered in Boston, USA, PTC empowers manufacturers and service providers to innovate and stay competitive. With its inclusive and diverse work culture, PTC is known for career development and industry-leading innovation.
Job Details
Role: Associate Cloud Support Analyst
Location: Pune (Work From Office)
Experience: 0–3 Years
Qualification: Any Graduate (preferred: B.E./B.Tech in CS, IT, or related fields)
Salary: ₹10 – ₹13 LPA (Based on experience and skills)
Role & Responsibilities
1) Cloud Incident Management:
- Handle technical incidents related to hosted PLM applications
- Restore service quickly during critical outages
- Maintain incident documentation and resolution workflows
2) Client Support & Communication:
- Communicate effectively with clients across Europe and North America
- Understand customer requirements and manage expectations
- Deliver high-quality customer support and training
3) Technical Issue Resolution:
- Support Client-Server/Multi-tier applications
- Work on Linux systems, Java, SQL, and Cloud platforms (AWS, Azure)
- Troubleshoot using tools like Salesforce, SNOW, PagerDuty
4) Collaboration & Reporting:
- Coordinate with global technical teams
- Contribute to internal documentation and training
- Identify skill gaps and recommend learning paths
Eligibility Criteria
- Bachelor’s Degree in Computer Science, IT, or equivalent
- 0–3 years of relevant experience
- Basic Java or object-oriented programming knowledge
- Good communication and problem-solving skills
- Exposure to Linux, databases, and cloud services preferred
Salary Details
Selected candidates for PTC Associate Cloud Support Analyst Jobs will earn a competitive salary of ₹10 – ₹13 LPA, along with perks like ESOPs, health insurance, retirement benefits, and global learning opportunities.
Work Model
This is a full-time Work From Office job based in Pune. Candidates must be open to working in rotational European or North American shifts.
Application Process
Interested candidates can apply directly through the official career portal. PTC encourages diversity and offers equal opportunities to all applicants.
Selection Process
The recruitment process for PTC Associate Cloud Support Analyst Jobs typically includes:
- Online Application Screening
- Technical Assessment
- HR & Technical Interviews
- Final Offer & Background Verification
Apply Now
Looking for the best opportunity in cloud tech? Apply now for PTC Associate Cloud Support Analyst Jobs and launch your global IT career in Pune. Don’t miss this chance to work with a top-tier company in a high-growth domain.
Apply Link: PTC Associate Cloud Support Analyst Jobs
Conclusion
PTC offers a strong foundation for early-career professionals who want to build expertise in cloud, PLM systems, and client support. With excellent training, global exposure, and top-notch compensation, PTC Associate Cloud Support Analyst Jobs are perfect for driven individuals who want to make a mark in IT services.
Tips for Job Seekers
- Review basics of PLM tools and cloud services
- Strengthen your Linux and Java fundamentals
- Prepare for scenario-based support questions
- Be ready to work in a global shift environment
- Highlight your communication and problem-solving skills
FAQs
What is the role of a PTC Associate Cloud Support Analyst?
The role involves supporting cloud-based PLM applications, managing incidents, resolving client issues, and ensuring smooth operations for hosted solutions.
Is prior experience required for PTC Associate Cloud Support Analyst Jobs?
No, both freshers and professionals with up to 3 years of experience can apply.
What is the salary offered for this job?
The expected salary for PTC Associate Cloud Support Analyst Jobs is between ₹10 to ₹13 LPA.
Is this a remote or office-based role?
This is a Work From Office job based in Pune.
What shifts will I work in?
You may need to work in European or North American hours as per team rotation.
Are graduates from any stream eligible?
Yes, any graduate can apply. However, B.E./B.Tech in CS/IT is preferred.
What technical skills are expected?
Java, Linux, cloud platforms (AWS/Azure), and troubleshooting client-server applications.
Is there training provided by PTC?
Yes, PTC provides structured training, mentoring, and development programs.
Does PTC offer growth opportunities?
Yes, PTC offers strong career growth in technical and managerial tracks.
What tools should I be familiar with?
Salesforce, SNOW, Java, Linux, and basic cloud platforms.
What is the application process?
You apply online, undergo technical assessments, interviews, and get selected based on your performance.