PriceLabs is offering an exciting opportunity for recent graduates and early-career professionals through its remote Graduate Programme Associate Jobs. This role is designed to help you launch your career in the fast-growing SaaS industry while working in a global environment. As the first point of contact for customers, you’ll play a critical role in helping them succeed, all while developing your own technical and communication skills. If you’re empathetic, analytical, and eager to grow into roles in Data Science, Sales, or Marketing, this is the perfect place to begin your journey.
Company Overview
Founded in 2014 and headquartered in Chicago, PriceLabs is a leading revenue management solution for the short-term rental and hospitality industry. With a powerful suite of tools, PriceLabs helps customers optimize pricing based on real-time market data and custom automation rules. The platform currently prices over 450,000 listings across 150+ countries, serving more than 55,000 customers globally. PriceLabs has earned multiple industry awards including The Shortyz and SaasBoomi and is backed by a globally remote team of 220+ professionals from over 15 countries. With strong values, a product-led growth strategy, and an inclusive remote-first culture, PriceLabs is the ideal launchpad for a fulfilling tech career.
Job Details
- Position: Graduate Programme Associate
- Location: Work from Home (Remote – PAN India preferred cities)
- Qualification: Any Graduate
- Experience: 0–1 year
- Employment Type: Full-Time
- Shift: Night Shift (6 PM – 2:30 AM IST, 5 days/week)
- Salary: Up to ₹5 LPA
Roles and Responsibilities
As a Graduate Programme Associate, you’ll be responsible for supporting customer success and ensuring that clients receive timely and accurate support for their issues.
Key Responsibilities
- Own customer issues from report to resolution, ensuring satisfaction
- Conduct product walkthroughs and provide clear solutions to user queries
- Troubleshoot technical issues and identify data-driven resolutions
- Respond promptly via email, phone, or live video calls
- Keep accurate records and maintain complete case documentation
- Set new service benchmarks by going above and beyond to help users
Eligibility Criteria
Educational Qualification
- Any graduate from a recognized university
Experience Required
- 0–1 year of experience, preferably in a support or startup environment
Technical & Soft Skills
- Proficiency in Microsoft Excel, PowerPoint, and basic database concepts
- Basic knowledge of SQL or experience with querying databases
- Strong communication and interpersonal skills
- Customer-centric mindset with high levels of empathy and patience
- Familiarity with support software like Zohodesk is a plus
Salary and Benefits
- Compensation: Up to ₹5 LPA based on performance and experience
- Remote Work: Work from anywhere in India
- Career Growth: Opportunity to move into Data Science, Sales, or Marketing roles
- Global Exposure: Collaborate with teams across 15+ countries
- Diverse Team: Work with 220+ professionals and 36% gender diversity
- Product Impact: Support thousands of customers with a product loved worldwide
Work Model
- Type: Full-Time
- Shift: Night Shift (6 PM to 2:30 AM IST)
- Location: Remote (Preferred cities: Pune, Mumbai, Bangalore, Delhi, Gurugram, Chennai, Hyderabad, Goa)
- Schedule: Any 5 days/week
Application Process
To apply for the Graduate Programme Associate Jobs at PriceLabs, follow these steps:
- Visit the PriceLabs Careers Page
- Open the Graduate Programme Associate listing
- Fill in your details and submit the online form
- Watch out for an email from the team regarding next steps
- Check spam folder if you don’t receive any update in 5–7 days
Selection Process
Candidates applying for the Graduate Programme Associate Jobs will be evaluated through the following steps:
- Profile Review – Based on application form and resume
- Initial Screening – Shortlisting based on skills and alignment with the role
- Assessment Task – May include customer scenario-based responses
- Final Interview – Discussion with team leaders and managers
Apply Now
PriceLabs is offering one of the most unique Graduate Programme Associate Jobs in the SaaS space. This is your chance to start your career in a fast-paced, global company while learning and growing across multiple teams. If you’re a quick learner, problem solver, and ready for night shift work from home, this is the role for you.
Apply Link: PriceLabs Graduate Programme Associate Role
Important Notice
- PriceLabs is an equal opportunity employer
- The company does not charge any fees during the hiring process
- Candidates are encouraged to submit genuine responses and avoid using AI tools during applications
Tips for Job Seekers
- Practice SQL Basics – Knowing how to run queries is a great advantage
- Focus on Customer Scenarios – Prepare for case questions and user interactions
- Polish Communication Skills – Especially for night shift, video call-based support
- Review SaaS Concepts – Understand B2B products and value delivery
- Be Honest in the Form – Avoid AI-generated content; show your personality
Conclusion
The Graduate Programme Associate Jobs at PriceLabs are designed for enthusiastic graduates ready to take the first step into the SaaS and customer success world. With remote flexibility, strong mentorship, and real career growth opportunities, this role sets you up for long-term success. Apply now and become a part of PriceLabs’ global team driving impact every day.