Are you passionate about open-source technology and ready to work with a global leader in the Linux ecosystem? Canonical is hiring for Software Support Engineer Jobs, offering a full-time remote opportunity for tech-savvy professionals. This role allows you to work with Ubuntu and other cutting-edge open-source tools while supporting enterprise clients across the globe. If you’re looking to level up your career with a globally distributed, innovation-driven company, this is your chance to join Canonical.
Company Overview
Canonical is the publisher of Ubuntu, one of the world’s most widely used open-source platforms for cloud computing, IoT, AI, and software development. With a presence in 75+ countries and over 1,200 professionals, Canonical pioneers remote work culture and enterprise-grade Linux solutions. Their client list includes Fortune 500 companies, government agencies, and top-tier research institutions.
Job Details
- Position: Software Support Engineer
- Job Type: Full-time
- Location: Remote (Asia Pacific / Hyderabad)
- Qualification: Any Graduate (STEM background preferred)
- Salary: Up to ₹15 LPA
- Work Mode: Remote
Role & Responsibilities
1) Technical Troubleshooting & Support
- Resolve complex issues across Ubuntu, Ceph, OpenStack, Kubernetes, and other open-source software
- Provide workaround solutions and bug fixes for enterprise clients
- Ensure timely issue resolution and high customer satisfaction
2) Collaboration & Communication
- Work closely with field engineers, support, and product teams
- Contribute to upstream open-source communities
- Maintain professional, concise communication
3) Development & Code Review
- Develop patches, backport fixes, and review engineering work
- Use languages like Python, Go, C/C++ on Linux systems
- Create clear documentation for issue resolution
4) Continuous Improvement
- Participate in internal sprints and team workshops
- Recommend improvements to support processes and tools
- Stay updated with evolving open-source trends and tools
Eligibility Criteria
- Any graduate (Computer Science or STEM background preferred)
- 0.6 to 2 years of experience in support or engineering roles
- Strong knowledge of Linux, open-source applications, and basic programming
- Skills in Python/Go/C/C++, debugging, and systems troubleshooting
Salary Details
- Competitive CTC: Up to ₹15 LPA
- Includes performance-based bonus and learning budget (USD 2,000/year)
Work Model
- Fully remote role with flexible working hours
- Travel required up to 10% annually for team events or conferences
Application Process
- Online application through Canonical’s career portal
- Screening of resume and qualifications
- Technical assessments and interviews
- Final offer and onboarding
Selection Process
- Resume shortlisting
- Technical assignment/testing
- Interview rounds with engineering team
- Final HR and culture fit round
Apply Now
If you’re ready to embrace the future of remote work and grow with one of the most respected names in open-source technology, apply now for Canonical Software Support Engineer Jobs. This is your opportunity to work with Ubuntu, Kubernetes, Ceph, and much more in a high-impact global role.
Apply Link: Canonical Software Support Engineer Jobs
Conclusion
Canonical is redefining the way software powers the modern enterprise. As a Software Support Engineer, you will get a chance to work on impactful projects, collaborate globally, and advance your career while working remotely. Don’t miss this chance to contribute to the future of open-source with Canonical.
Tips for Job Seekers
- Brush up on your Linux fundamentals and shell scripting
- Prepare examples of debugging and problem-solving
- Understand Canonical’s products, especially Ubuntu and OpenStack
- Be ready to demonstrate your communication skills and ownership mindset
- Highlight any open-source contributions
FAQs
What is the role of Canonical Software Support Engineer Jobs?
The role involves troubleshooting complex issues related to Linux, open-source applications, cloud infrastructure, and containerization for enterprise clients.
Who can apply for Canonical Software Support Engineer Jobs?
Any graduate, preferably with a background in Computer Science or STEM, who has experience in Linux systems and programming can apply.
What is the salary for Software Support Engineer Jobs?
The salary can go up to ₹15 LPA, depending on experience and performance.
Is Canonical Software Support Engineer Jobs a remote role?
Yes, it is a full-time remote position with the possibility of occasional travel for events.
What experience is required for Software Support Engineer Jobs?
Experience with Linux, open-source systems, and programming in Python, Go, or C/C++ is preferred.
What skills are needed for Software Support Engineer Jobs?
Skills in Linux troubleshooting, containerization, open-source tools, and effective communication are essential.
How can I apply for Software Support Engineer Jobs?
You can apply directly through Canonical’s official job portal using the link provided in the Apply Now section.
Are freshers eligible for Software Support Engineer Jobs?
Candidates with strong Linux and coding skills, even with minimal experience, are encouraged to apply.
What technologies should I be familiar with for Software Support Engineer Jobs?
Ubuntu, Ceph, Kubernetes, OpenStack, Docker, and basic programming languages like Python or Go.
Does Canonical provide training for new Software Support Engineers?
Canonical offers a learning budget and continuous training to support your career development.
Is knowledge of cloud platforms required for Software Support Engineer Jobs?
Yes, familiarity with cloud environments and virtualization tools is a plus.
What is the work culture like at Canonical?
Canonical promotes a collaborative, inclusive, and remote-friendly culture that values innovation and personal growth.