Barclays, a global leader in banking and financial services, is currently inviting applications for the Fraud Analyst role based in Chennai. This is a great opportunity for graduates looking to build a meaningful career in banking operations while helping safeguard customer accounts from financial crimes. If you’re detail-oriented, analytical, and driven by purpose, the Barclays Fraud Analyst Jobs are perfect for you.
About Barclays
Barclays is a British multinational investment bank and financial services company with a global presence in over 40 countries. Known for its customer-first approach and focus on innovation, Barclays provides a wide range of banking products, services, and digital solutions. With a work culture centered on respect, integrity, and excellence, Barclays empowers employees to grow professionally while making a real impact.
Job Overview
Role: Fraud Analyst
Location: Chennai, India
Work Type: Full-time, Work from Office
Qualification: Any Graduate or Postgraduate
Experience: 0–2 years (Freshers can apply)
Salary: Up to ₹7 LPA
Job Summary
As a Fraud Analyst at Barclays, you’ll be at the forefront of protecting customers and the business from fraudulent activities. Your primary responsibility will be to analyze, identify, and resolve fraud cases through various channels like chat, email, and phone. You’ll also support the development and execution of fraud mitigation strategies while ensuring exceptional customer experience.
Key Responsibilities
1) Fraud Detection and Prevention
- Review account activity to identify suspicious patterns or fraudulent behavior
- Analyze data using internal tools and fraud detection systems
- Recommend blocking, freezing, or further investigation of accounts as necessary
2) Customer Service & Investigation
- Handle complex fraud-related customer queries through phone, email, and chat
- Provide personalized resolutions to affected customers
- Work with internal teams to coordinate and escalate investigations
3) Process Improvement and Reporting
- Suggest improvements to customer care processes to reduce fraud risk
- Document and report fraud trends and patterns to internal stakeholders
- Assist in creating presentations and performance metrics related to fraud cases
Eligibility Criteria
Educational Qualification
- Graduation or Post-graduation in any field from a recognized institution
- Strong command of English (written and verbal)
Experience
- 0 to 2 years of experience in customer service, fraud detection, or banking operations
- Prior fraud analyst experience is preferred but not mandatory
Required Skills
- Strong analytical and critical thinking skills
- Excellent communication and interpersonal skills
- Basic understanding of banking products and services
- Ability to work under pressure and in rotational shifts
Salary and Benefits
1) Compensation
- Salary up to ₹7 LPA based on your experience and skills
2) Perks and Advantages
- Comprehensive health insurance
- Learning and career development programs
- Performance bonuses and recognitions
- Inclusive and ethical work environment
- Access to internal job mobility within global teams
Work Environment
- Location: Barclays India COO Customer Care BUK, Chennai
- Shift: Rotational shifts (including night and weekend shifts)
- Work Type: On-site, permanent employment
- Department: Banking Operations
How to Apply
To apply for Barclays Fraud Analyst Jobs, follow these steps:
- Visit the Barclays Careers Portal
- Search using Job Reference Code: JR-0000022447
- Fill in the required details and upload your resume
- Submit the application and wait for HR follow-up
Apply Link – Barclays Fraud Analyst Jobs
Selection Process
Barclays follows a well-defined hiring process that typically includes:
- Online application screening
- Assessment test for reasoning and communication
- Technical/operations round
- Final HR round and offer rollout
FAQs – Barclays Fraud Analyst Jobs
Who can apply for the Fraud Analyst role at Barclays?
Any graduate or postgraduate from any stream with good communication skills can apply. Prior experience is an advantage but not mandatory.
What is the salary range for this position?
The salary offered is up to ₹7 LPA, based on your qualifications and performance during the interview.
Is this a remote job?
No, this role requires you to work on-site at the Barclays Chennai office.
What are the shift timings?
The job involves working in rotational shifts, including night and weekend shifts, based on operational needs.
Will I receive training after joining?
Yes, Barclays offers structured onboarding and fraud-specific training to all new hires.
What skills are important for this role?
Analytical thinking, attention to detail, communication, basic banking knowledge, and the ability to manage high-pressure situations are essential.
Is this a technical job or customer-facing role?
It is both analytical and customer-facing. You’ll work behind the scenes analyzing fraud cases and also interact with customers when needed.