ANZ Operations Analyst Jobs offer an excellent opportunity for fresh graduates to kick-start their careers in the fast-paced world of institutional banking. You’ll be part of a dynamic team handling critical financial operations that support global business functions. With structured training, hands-on exposure, and rotational shifts, you’ll gain real-world experience from day one. ANZ’s inclusive and growth-driven culture ensures continuous learning and professional development. If you’re eager to work in a global environment and make an impact, this role is the perfect starting point.
About the Company
Australia and New Zealand Banking Group Limited (ANZ) is one of the world’s leading financial institutions, headquartered in Melbourne, Australia. Established in 1951, ANZ has grown to serve over 8.5 million retail and business customers across nearly 30 markets, including Australia, New Zealand, Asia, the Pacific, Europe, and North America. As one of Australia’s “Big Four” banks and the largest banking group in New Zealand, ANZ offers a comprehensive range of financial services, including personal and business banking, wealth management, and institutional banking.
Dreamstime.
ANZ is committed to its purpose of shaping a world where people and communities thrive. The bank emphasizes sustainability, diversity, and financial wellbeing, aiming to create a balanced and inclusive society. With a workforce of over 42,000 employees, ANZ fosters a culture of innovation and continuous learning, providing ample opportunities for professional growth. Through its robust governance and customer-centric approach, ANZ continues to play a pivotal role in the financial landscape of the regions it serves.
Job Details
Company: ANZ
Role: Operations Analyst
Experience: Freshers & Experienced (0–2 years)
Qualification: Any Graduate (BCom, BBA, BBM, MCom, MBA preferred)
Salary: Up to ₹6 LPA (Expected)
Job Type: Full-Time
Work Model: Work From Office
Shifts: Rotational Shifts (Including Night Shifts)
Location: Bengaluru
Role & Responsibilities
1) Pre-Settlement & Document Processing
- Perform pre-checks, verify documents, and prepare draw requests.
- Handle tasks related to the resolution of customer requests in the Homeowners domain.
2) Customer Interaction & Issue Resolution
- Handle email/call queries professionally.
- Maintain communication with customers and internal teams for resolution tracking.
3) Data Management & Workflow
- Monitor workflow, allocate tasks, and maintain progress records.
- Ensure accurate, timely processing of events and documents.
4) Collaboration & Escalation
- Collaborate with ANZ staff and escalate complex issues to the Manager.
- Attend staff meetings and contribute to continuous process improvement.
Eligibility Criteria
- Graduate/Postgraduate in any discipline (BCom, BBA, BBM, MCom, MBA preferred).
- Freshers can apply; experience in mortgage or banking operations is a plus.
- Strong English communication skills (oral and written).
- Good interpersonal skills for collaboration with global teams.
- Problem-solving ability with sound judgement and analytical thinking.
- Willingness to work rotational shifts, including night shifts.
Salary Details
- Expected salary is up to ₹6 LPA.
- Compensation may vary based on qualifications and experience.
Work Model
- This is a Work From Office role based in Bengaluru.
- Candidates must be open to rotational shifts, including night shifts.
Application Process
- Visit the official ANZ careers portal.
- Search for the job reference ID 90947.
- Fill out the application form and upload your updated resume.
- Submit the application and wait for further communication from the recruitment team.
Selection Process
- Online Application
- Resume Shortlisting
- HR/Operations Interview (Virtual or In-Person)
- Final Interview & Offer Letter
Apply Now
Step into the world of institutional banking with ANZ Operations Analyst Jobs. Gain exposure to real-time operations, interact with international teams, and grow within a globally respected financial institution. This is your chance to make an impact and advance your career.
Apply Link: ANZ Operations Analyst Jobs
Browse the latest Work From Home jobs and find the perfect match for your skills.
Conclusion
If you’re passionate about financial operations and want to start your career with one of the top global banks, ANZ Operations Analyst Jobs are your ideal choice. You’ll receive the right support, training, and a collaborative environment that values innovation, diversity, and personal development.
Tips for Job Seekers
- Tailor your resume to highlight your analytical and communication skills: Focus on showcasing your ability to analyze data, communicate clearly, and handle documentation or customer queries effectively—key traits for banking operations roles.
- Be ready to explain your understanding of banking operations or document verification processes: Review basic concepts related to KYC, compliance, account setup, or transaction monitoring, as these may be part of your role or interview questions.
- Show your enthusiasm for working with a multinational team during the interview: Demonstrate a positive attitude toward collaboration, adaptability, and working in diverse cultural settings, which are core aspects of global teams like ANZ.
- Mention your willingness to work in night shifts to boost your profile: Flexibility with shift timings, especially for roles requiring 24/7 support, can make your application stand out during candidate screening.
- Research ANZ’s values and mission to align your answers during interviews: Familiarize yourself with ANZ’s commitment to sustainability, diversity, and financial wellbeing to better connect your answers with the company’s goals
FAQs
What is the role of an Operations Analyst at ANZ?
An Operations Analyst at ANZ is responsible for verifying financial documents, processing data, and supporting customer service operations in the banking sector. The role ensures accuracy, compliance, and timely handling of banking transactions and documentation.
Who can apply for ANZ Operations Analyst Jobs?
Any graduate, including freshers with degrees like BCom, BBA, BBM, MCom, or MBA, is eligible to apply. Candidates with a strong interest in banking operations and administrative work are encouraged to apply.
What is the expected salary for this role?
The expected salary for this role is up to ₹6 LPA, depending on the candidate’s educational background, interview performance, and any prior experience in financial operations or banking services.
Is this a work-from-home role?
No, this is a full-time Work From Office position located in Bengaluru. Candidates are required to be present at the office to ensure seamless team coordination and access to secure systems.
Are rotational shifts mandatory?
Yes, the job includes rotational shifts, which may involve night or early morning hours, depending on team and project requirements. Flexibility to work across different time zones is essential.
What experience is preferred for this role?
While experience in banking operations, mortgage processing, or document verification is an advantage, it is not mandatory. Freshers with the right skills and enthusiasm are welcome to apply.
Do I need to know any specific tools or software?
There is no mandatory tool requirement, but familiarity with banking platforms, financial systems, or document management tools can give you a competitive edge in the selection process.
What are the key skills required?
Important skills include strong communication abilities, attention to detail, problem-solving, and the ability to work well in team-based environments. Time management and adaptability are also key.
How does the interview process work?
The interview process includes resume screening, followed by one or more interview rounds that assess communication skills, role understanding, and culture fit. Final selection is based on overall performance.
Is prior banking knowledge necessary?
No, prior banking knowledge is not mandatory, but a basic understanding of financial services or banking terms can be helpful during the interview and onboarding stages.
Does ANZ support workplace diversity?
Yes, ANZ is a diversity-driven organization that promotes equality, inclusivity, and a safe work environment for all. They actively encourage applications from diverse backgrounds.
How can I track my application status?
Applicants can track their status by logging into their ANZ Careers account. Updates regarding application progress, interview schedules, or final decisions are communicated via email or the portal.