American Express is offering a dynamic opportunity for motivated graduates to join their Global Commercial Services team as an Operations Support Associate. If you’re eager to work in a collaborative environment, assist global clients, and gain hands-on experience in data analysis and digital onboarding, these Operations Support Jobs are tailored for your growth.
About American Express
American Express is a global financial leader dedicated to empowering customers through innovative products and unparalleled service. With a presence in over 120 countries and a reputation for integrity and trust, Amex is committed to creating a workplace where employees are supported and recognized. The GCS division alone contributes to nearly 40% of the company’s revenue.
Job Summary
Role: Operations Support
Location: Gurgaon, Haryana (Hybrid Role)
Qualification: Any Graduate
Experience: Minimum 2 years preferred (Freshers with strong skills may apply)
Salary: As per company standards
Employment Type: Full-Time
Key Responsibilities
- Onboard commercial clients and program managers to digital platforms
- Support client needs through detailed reporting and insights
- Create and maintain data dashboards for corporate clients
- Provide support for the @work tool with client-specific configurations
- Collaborate with teams including Client Management, Implementation, and Global New Accounts
- Perform departmental administrative tasks as needed
Desired Skills
- Good knowledge of MS Excel (VLOOKUP, IF functions)
- Basic data analysis and reporting skills
- Understanding of change management and client onboarding
- Strong written and verbal communication skills
- Technical aptitude for handling client-side data tools
- Customer-centric mindset with problem-solving capabilities
Educational Qualification
- Any Bachelor’s Degree
- 0–2 years of experience in operations, analytics, or client support roles
Preferred Attributes
- Previous experience with reporting tools or data dashboards
- Ability to work with minimal supervision
- Flexibility to work in hybrid setups
- Strong interpersonal and coordination skills
- Keen interest in digital tools and client servicing
Salary and Benefits
- Competitive base salary
- Annual performance bonuses
- Health and wellness coverage (medical, dental, vision)
- Retirement and financial planning support
- Hybrid work flexibility (Gurgaon office)
- Paid parental leave
- Free counseling support and access to wellness centers
- Career growth and professional development programs
How to Apply
Interested candidates can submit their applications through the official American Express portal. Ensure your resume highlights your client support, data handling, and communication strengths.
Apply Link: American Express Operations Support Jobs
Selection Process
- Application Submission
- Resume Screening
- Technical/Operations Interview
- HR Interview
- Background Verification
Diversity and Equal Opportunity
American Express is proud to be an equal opportunity employer. The company is committed to building an inclusive workplace that celebrates diverse backgrounds and encourages individuality, equity, and innovation.
Tips for Job Seekers
Master Excel Functions – Brush up on VLOOKUP, IF, and dashboarding
Understand Client Tools – Familiarize yourself with reporting and online client platforms
Be Detail-Oriented – Attention to detail is key in operations and data support
Strengthen Communication – Clear email and report writing skills are essential
Know the Industry – Learn about Amex’s commercial services and customer tools
Conclusion
If you’re looking to grow your career with a global brand and work at the intersection of client success and operational excellence, these Operations Support Jobs at American Express are a perfect fit. Apply today and become part of a mission-driven, employee-first company.